We recognize you have numerous choices of where to shop for bicycles, accessories and service. That is why we work so hard to earn your business not just once, but over and over again. And it’s why we strive to deliver excellence in every aspect of our business. Here's what we aim for to earn your business and respect every day:
We back every product we sell with our commitment to your satisfaction. If you ever have a problem or are dissatisfied with anything you’ve purchased from us, please see us for a prompt and courteous resolution of your concern. We promise to make it right.
It’s fun to be involved in such a health-oriented business, and to offer products that can enhance your enjoyment of cycling. All of us enjoy cycling and helping our customers increase their enjoyment of it as well. So, if you’ve noticed (or heard) that we’re a friendly place to shop, give us a chance to put a smile on your face, too. Stop by whenever you can.
One reason our customers like us: Our selection of bicycles and accessories. We represent the best brands in the business and because of our relationships with our suppliers we can offer prices that our competitive with "big-box" stores that may not be able to provide the same level of personal service. And if we don’t have what you need, many of our suppliers have regional warehouses where we can often have the item you're wanting within a day or two. On this site you'll see a sample of our selection but there’s much more in store for you when you visit.
First, in our sales department it means friendly, prompt and knowledgeable customer service to help you find what you need. In regard to service, it means continous improvement of our training, and attention to detail in our operations, where we treat every bicycle we service as we would our own. Our staff of technicians are factory authorized for work on most any brand of bike, even if you didn’t buy it from us.